Frequently asked questions
What is a Pre-order?
Pre-order allows you to purchase an item before it is readily avaible to ship from a new collection or a limited edition.
How long will it take to ship my Pre-Order item?
Waiting times do vary. Usually the estimated waiting time is 6-8 weeks from the date of order placed.
Can a delay occur with my Pre-Order item?
The items in our collection are exclusive. For this reason the manufacturing process requires several production and processing steps. The production steps are linear, although mistake may occur.
Can I cancel my Pre-Order?
Once order is placed, Pre-Orders cannot be ammended. We are also unable to split an orders that include Pre-Order items. All items ordered with a Pre-Order item will be dispatched together.